Management Development

Management development refers to the formal and systematic process of developing effective managers through education, training and development, and learning, etc. A manager is endowed with authority, responsibility, and accountability for a division, department, or the enterprise, hence, his or her fundamental organizational function is to create organizational value by converting shareholder and stakeholder objectives into legal and ethical framework and actions to achieve those objectives. In this context, managers play the role of intermediaries, facilitators, and brokers.  Managers are energized and inspired and directed by their but also expected to govern by applying aspirational and strategic principles to the day-to-day operations effectively and efficiently.  Management development is characterized by academic rigor, and productive, relevant, and pragmatic learning. A business enterprise’s approach to management development should include a range of tools and techniques to equip and empower managers’ knowledge, skills, and competencies (KSCs) including but not limited to:

  • The identification and appreciation of differences in individuals’ personalities and behavioral differences. 
  • The improvements in verbal and nonverbal communication. 
  • The ability to balance the interests and preferences of a wide range of stakeholders—customers, employees, etc.
  • The ability to resolve conflicts and facilitate conflict management resolutions.